Privacy Policy
Last updated: September 2, 2026
This Privacy Policy explains how BREWTRAIT collects, uses, shares, and protects personal information when you visit brewtrait.com, contact us, or place an order.
Who controls your information
BREWTRAIT is the controller of the personal information described in this policy. Privacy questions and requests can be sent to support@brewtrait.com.
Information we collect
- Contact and identity information: such as your name, email address, phone number, billing address, and delivery address.
- Order and transaction information: such as products, size choices, order history, payment status, refunds, and fulfillment details. Payment providers process full payment credentials; BREWTRAIT does not receive every card detail.
- Account and communications information: such as account details, customer-service messages, photographs you send, and survey or review responses.
- Device and usage information: such as IP address, browser, device, cookie identifiers, pages viewed, referrals, and interactions with the store.
- Marketing preferences: such as whether you subscribed to email marketing or opted out of certain advertising uses.
How we collect information
We collect information directly from you, automatically through the store and cookies, and from service providers that help us operate, process payments, prevent fraud, fulfill orders, deliver parcels, analyze performance, or market the business.
How we use information
- To accept payment, process and fulfill orders, provide tracking, and handle returns, refunds, and support.
- To communicate about an order or respond to a request.
- To secure the store, prevent fraud, enforce our terms, and protect customers and BREWTRAIT.
- To operate, troubleshoot, measure, and improve our products, website, and customer experience.
- To send marketing where permitted and manage consent or opt-out choices.
- To comply with tax, accounting, legal, regulatory, and recordkeeping obligations.
Legal bases for European customers
Where European data-protection law applies, we process information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate interests that do not override your rights, and obtain consent where consent is required. You may withdraw consent at any time, without affecting processing already carried out.
How we share information
We may share the minimum information needed with:
- Shopify, which hosts and operates the commerce platform.
- Payment processors and fraud-prevention providers.
- Printify, production partners, carriers, customs agents, and delivery providers that produce and deliver your order.
- Technology, analytics, advertising, email, security, and customer-support providers.
- Professional advisers, regulators, courts, law enforcement, or another party when required by law or necessary to protect legal rights.
- A buyer or successor in a genuine business transaction, subject to appropriate safeguards.
We do not share personal information with unrelated parties simply so they can use it for their own purposes outside the situations described here.
Cookies and advertising choices
BREWTRAIT and its providers use cookies and similar technologies to operate checkout, remember preferences, understand store performance, prevent fraud, and, where permitted, personalize marketing. Browser controls may block some cookies, but parts of the store may then work differently.
You can review applicable opt-out choices on our Your Privacy Choices page. Email-marketing messages also include an unsubscribe option.
International processing
Your information may be processed in countries other than the country where you live because our commerce, payment, production, and delivery providers operate internationally. Where required, we rely on lawful transfer mechanisms and appropriate safeguards.
Retention
We keep personal information only as long as reasonably necessary for the purposes described here, including order service, warranties, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance. Retention periods depend on the type of record and applicable law.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information; restrict or object to processing; withdraw consent; opt out of certain targeted advertising, sale, or sharing; and appeal a denied request. You may also complain to your local data-protection authority.
To make a request, email support@brewtrait.com. We may need to verify your identity and authority before acting. We will not discriminate against you for exercising a privacy right.
Children
The store is not directed to children under 16, and we do not knowingly collect their personal information. A parent or guardian who believes a child submitted information should contact us.
Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed completely secure, so please protect your account credentials and contact us if you suspect unauthorized activity.
Third-party links and changes
The store may link to third-party sites governed by their own privacy terms. We may update this policy when our practices or legal obligations change. The latest version will appear on this page with a revised date.
Contact
Privacy questions or requests: support@brewtrait.com.